How to cancel an online purchase
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The online shopping They are increasingly common in the daily lives of consumers, given that many of them do not have enough time to do it physically due to their daily routine. However, it may happen that in the rush of purchase a product over the internet they regret it or get the wrong article. For this reason, some wonder how to cancel the purchase.
Those people who do not want to receive a certain product at their homes They can cancel the online purchase. As indicated by the Ministry of Internal Trade, there is a regret button so that the user can do it easily.
He regret button It must be an easy and direct access link from the home page of the website. In addition, it must be in a prominent and visible place so that users can quickly identify them.
People have a period of 10 calendar days from when they received what they purchased or from when they signed the contract to activate the button. After canceling the purchase, the seller has 24 hours to inform the procedure identification code number.
For example, Free market, one of the sites of e-commmerce most chosen by users to make purchases on-line, has the cancellation option. If the buyer does not want the product, they must follow the following steps:
Also with credit or debit cards lConsumers can cancel the purchase of a product.
If you made an operation by mistake or just want to cancel a purchase made, you must call the Customer Service area of the card issuing entity. (such as Visa or Mastercard) and request cancellation. If accepted, the refund money will be reflected on the credit card statement.
Customers must take into account these conditions to cancel the purchase of the card:
THE NATION
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